Service

Dreams Embarked

2007: Established the Dongfeng Sales Center, kicking off the brand's journey

2010: Established a production base, transitioning from sales to production

Lay Solid Foundations

2011-2013: Established five sales centers, expanding regional markets

2014: Relocated to the Xiaolan factory in Zhongshan, Guangdong, expanding the site

Capacity Enhancement

2015: Added a second workshop to enhance production capacity

2017: Awarded 13 high-tech product certificates

2018: Awarded Guangdong Province High-Tech Enterprise status and passed Environmental Management System certificate

2019: Added a second branch, becoming a designated large-scale enterprise

International Expansion

2021: Obtain ISO9001 and CE certifications, entering the international market

2022: Add a third branch and invest in large-scale powder coating and paint equipment, achieving an annual output value exceeding 100 million yuan

2023: Obtain a national special equipment production license

2024: Move into a new factory, strengthen production capabilities, and independently develop 38 patented products

Brand Upgrade in 2025

Fully launched Haoxiang Machinery's brand upgrade, deepening its marketing system and empowering its partners;

Successfully selected as one of China's top ten lift brands;

Honored to be featured in CCTV's rotation and featured on CCTV's brand;

Continuous coverage by authoritative media;

Internet-wide, multi-matrix marketing;

Pre-sales service

1. Customized design: We can design customized hydraulic equipment according to your specific needs and operational requirements, including dock ramps, lifting platforms, unloading platforms and other products.
 

2. Product recommendation: After understanding your needs, we will recommend the most suitable hydraulic equipment, whether it is a mobile dock ramp, unloading platform or lifting platform, to ensure the best balance of performance and cost-effectiveness.
 

3. Shipment arrangement: We will handle all transportation logistics from the factory to your destination port to ensure safe and timely delivery of products.
 

4. Operation video: If required, we will provide comprehensive operation and maintenance videos to help you understand how to use the equipment effectively and maintain the equipment for long-term performance.
 

5. User-friendly English manual: We provide clear and concise English manuals for the installation, operation and maintenance of all products, ensuring that you can easily set up and operate the equipment without any problems.

After-Sales Service

1.1-Year Warranty: We provide 1-year warranty for the hydraulic system of our products, including hydraulic lifts, mobile dock ramps, unloading platforms and all other products, except for damage caused by human error.

2.Free Replacement Parts: If a non-human factor related failure occurs during the warranty period, we will send you a replacement part free of charge.

3.24/7 Technical Support: Our technical support team is available 24/7 to assist you via email, phone or other online communication channels to solve any problems that may arise.

4.Quick Response: We guarantee to respond within 2 hours of receiving your inquiry, even on weekends or holidays to ensure that you get help in time.

5.Engineer On-site Service: If necessary, our engineers can go to your country to provide on-site installation, technical support and maintenance services to ensure that everything goes smoothly.

At the beginning of the company's business, Mr. Wu Zijian, chairman of the company, aspired to be a global trusted leader in lifting equipment with the motto "Win the world with integrity", safety first, efficient execution, innovative value, integrity and win-win. At present, its products have covered more than 10 categories, including hydraulic lifting platforms, straight-top lifts, reciprocating lifts, mobile ramps, unloading platforms, pig unloading platforms, aerial work platforms, etc. The service network covers the whole country and is exported to more than 20 countries including Southeast Asia, the Middle East, Europe, America, Africa, etc. Domestic delivery and installation training, video guidance installation after delivery abroad, and door-to-door guidance installation according to the needs of foreign customers, and has reached long-term cooperation with many well-known companies. Provide strong guarantee for customers' vertical transportation. Benchmark customers include Huawei, Gree, Midea, Hisense, Vantage, Yunda, JD Logistics, Yuexiu, CRRC, CIMC, Yizumi, Federal Pharmaceutical, Livzon Pharmaceutical, Xinfeng Pharmaceutical, LENS Home Furnishing, Mengniu, Honda, Dongpeng Ceramic, Kingkey Group, China Railway Construction Group, Fuyao Group and other companies.

Guangdong Haoxiang Machinery Manufacturing Co., Ltd. is located in Xiaolan Town, Zhongshan City. It is a high-tech enterprise focusing on hydraulic logistics equipment. It is a manufacturer with a special equipment license, a registered capital of 30 million, an annual output value of over 100 million, a large production workshop, and a plant area of 21,500 square meters. We take "creating safe and convenient lifting products for users" as our original intention, and mainly engage in hydraulic lifting platforms, etc., positioning "super safe and efficient lifts". The product design is novel and the operation is stable, and it is used in many fields such as logistics. With advanced equipment and fine management, it is a benchmark in the industry such as warehousing management. It has served more than 40,000 companies and has 45 installation teams. It provides 2-hour door-to-door service in the Pearl River Delta and 24-hour door-to-door service nationwide, so that you can use it without any worries.